Customer Satisfaction with E Bank in Bangladesh

 Essay about Customer Satisfaction with E Financial in Bangladesh

A Report about

Customer frame of mind toward E-banking in Bangladesh

A Report about

Customer attitude toward E-banking in Bangladesh

For the partial fulfillment of BBA program in management studies

Prepared by:

Md. shahaduzzaman

BBA fourth year second semester

Roll-06671719, sec-A

Department of Management research

Jagannath University or college

Under direction

Rabeya Rahman

Lecturer

Department of Management Research

Jagannath University

Department of Management Research

Jagannath College or university

A Report upon

Customer frame of mind toward E-banking in Bangladesh

For the partial completion of BBA program in managing studies

Prepared by:

Md. Shahaduzzaman

BBA next year next semester

Roll-06671719, sec-A

Department of Management studies

Jagannath University

Under supervision

…………………………..

Rabeya Rahman

Lecturer

Department of Administration Studies

Jagannath University

Department of Supervision Studies

Jagannath University

Acknowledgements

At first I would like to convey my heartiest gratitude to my immutable Allah whose kindness features given me personally opportunity to complete this report.

Second of all, I would like expressing my gratitude to all those that were included both immediately and not directly in the prep of this survey. I apologize to the people whose titles that I have never mentioned, and the contribution is highly appreciated by me.

Thirdly, I would really prefer to thank my Office and leader sir to get arranging this kind of a program that could enlighten the practical life.

Subsequent I would like to thank my personal academic supervisor Rabeya Rahman–Lecturer; management research Jagannath University or college – pertaining to guiding me personally and for providing me the chance to initiate this report. Specifically, I would like to thank her for providing her some wisdom.

Next I want to give thanks to my respondents who have helped me by giving me information. They may have passed all their valuable period.

Finally, I would like to thank my parents and my grandparents whose influence and inspiration has enabled me to finish this statement.

Letter of transmittal

Date- August '08, 2012

Rabeya Rahman

Lecturer

Office of Managing Studies

Jagannath University

Subject matter: Submission from the project report on " Customer attitude toward E-banking in Bangladesh”. Dear Madam

Please locate herewith the thesis survey on " Customer attitude toward E-banking in Bangladesh” This is given to fulfill the advantages of thesis under BBA system. It's my own pleasure to publish you my own project daily news on " Customer frame of mind toward E-banking in Bangladesh”. I have finished my thesis as a part of my personal study. This is my review on " Customer attitude toward E-banking in Bangladesh”. I have attempted to explain my learning and experience which will gathered know-how from my own thesis system briefly through this report. We appreciate that approach genuinely contributes in giving my own course learning a lasting shape in myself. The entire survey is based on my research and survey coming from customer. I possess put my personal best effort to complete the daily news with all the data that I include collected within my survey. Thank you very much for this thesis program and gathering an event. I hope you can appreciate my effort.

Yours sincerely,

Md. shahaduzzaman

Roll-06671719, sec-A

BBA 2nd Batch

Office of Managing studies

Jagannath School

Exec summary

E-Banking applications offer vast benefits to customers and banks in fact it is now will no longer a " nice to have” but an " impossible to survive without” for all financial institutions. " E-Banking” refers to systems that allow bank buyers to access accounts and standard information on bank products and services through electronic devices. The introduction of E-banking technology revolution in recent times, and speed of this development is extremely quick. E-banking technology...

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